SAX Retention Windows — Email 2 yrs · K Drive & other network drives 2 yrs · SharePoint 7 yrs · Teams: older than 3 months cannot be restored (hard limit). Restores beyond these windows require a documented business case and management approval. Restores are a manual, engineer-time-intensive process and are not guaranteed.
Where does the missing data live?
Pick the system the data needs to be restored from
Email
Exchange mailbox messages, folders, or attachments
OneDrive
Files or folders in your OneDrive
SharePoint
Documents in a SharePoint site or library
Teams
Chats, channel posts, or files shared in Teams
Shared Drive / File Server / Caseware
K: drive, department shares, Caseware, other network drives
Local Workstation
Data stored only on your laptop/desktop
Former / Departing Employee Data
Mailbox, OneDrive, or files belonging to someone who has left or is leaving SAX